Privacy policy

Fragrance Bottle Supply ("we", "us", "our") is committed to protecting your personal data. This policy explains what information we collect, why we collect it, and how we use it.

Who we are

Fragrance Bottle Supply operates the website fragrancebottlesupply.com. Our contact email is info@fragrancebottlesupply.com.

What data we collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number, business name, and delivery address — provided when you submit a contact, sample, or wholesale form.
• Communication data: the content of messages you send us by email or via our forms.
• Newsletter data: email address, if you subscribe to our newsletter.
• Technical data: IP address, browser type, device information, and pages visited — collected automatically via server logs and, where applicable, analytics tools.

How we use your data

We use your personal data only for the following purposes:

• To respond to your enquiries and process your sample or wholesale requests.
• To send you the newsletter if you have subscribed (you may unsubscribe at any time).
• To improve our website and services using aggregated, anonymised analytics.
• To comply with legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Legal basis for processing (GDPR)

For EU residents, our legal basis for processing your personal data is:

• Contract performance: processing your order or sample request.
• Legitimate interests: responding to your enquiries and improving our services.
• Consent: sending you our newsletter (you may withdraw consent at any time).

Data retention

We retain your personal data for as long as necessary to fulfil the purpose for which it was collected. Contact and order data is retained for up to 7 years for accounting and legal compliance purposes. Newsletter subscription data is retained until you unsubscribe.

Your rights

Under GDPR, you have the right to access, correct, delete, or restrict processing of your personal data. You may also request data portability or object to processing based on legitimate interests. To exercise any of these rights, email us at info@fragrancebottlesupply.com. We will respond within 30 days.

Third-party services

Form submissions are processed via our own secure server. Data submitted through our forms is emailed directly to our team and is not stored by any third-party form service. We may use a third-party newsletter service (such as Mailchimp or ConvertKit) to manage email subscriptions.

Cookies

Our website uses only essential cookies required for basic site functionality. We do not use tracking cookies or advertising cookies. If we add analytics in the future, this policy will be updated and consent will be requested where required by law.

Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact

For any privacy-related questions or requests, contact us at info@fragrancebottlesupply.com.